
Passenger Services
Excellent Service
Passenger Services
Our Passenger Services team is committed to ensuring a seamless experience from check-in to the boarding gate, as well as during arrivals and baggage handling. We offer specialized assistance for VIPs, unaccompanied minors, and travellers with disabilities. For inquiries related to flights and tickets, passengers are encouraged to stop by the SATS (HK) Information Counter. We prioritize addressing any concerns swiftly for our passengers.

Check In


Boarding Gate


Meet and Assist


Ticketing Services
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