Passenger Services

Passenger Services

Excellent Service

Passenger Services

Our Passenger Services team is committed to ensuring a seamless experience from check-in to the boarding gate, as well as during arrivals and baggage handling. We offer specialized assistance for VIPs, unaccompanied minors, and travellers with disabilities. For inquiries related to flights and tickets, passengers are encouraged to stop by the SATS (HK) Information Counter. We prioritize addressing any concerns swiftly for our passengers.

Check In

Check In

Check In
Boarding Gate

Boarding Gate

Boarding Gate
Meet and Assist

Meet and Assist

Meet and Assist
Ticketing Services

Ticketing Services

Ticketing Services
Lost and Found

Lost and Found

Lost and Found
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