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Customer Services Officer (Basic Salary: $13K+)

DSE or above Passenger Services

Job Description


  • Perform ground handling services, including check-in, boarding gate, arrival, lost & found and ticketing services duties
  • Meet and assist passengers on departure and arrival
  • HKCEE or HKDSE or above (with passed in English and Chinese language) or equivalent
  • Good command of spoken English, Cantonese and Mandarin
  • Good Customer serving manner and communication skills
  • Shift duties required
  • Candidates with related work experience will be considered as CSO2 / Senior CSO

We offer competitive remuneration and benefits package, including:

  • 17 Public Holidays
  • Discount/Free Flight Tickets (Employee & Dependent)
  • Medical & Dental Insurance (Employee & Dependent)
  • No underwriting of medical scheme for retired staff
  • Quarterly Incentive
  • Discretionary Bonus
  • Referral Bonus
  • Attractive Annual Leave
  • Full paid Paternity/Maternity Leave
  • Marriage Leave
  • Birthday Coupon
  • New Born Baby Coupon
  • Overtime Payment
  • Daily Shift Allowance
  • Night Shift Allowance
  • Typhoon Allowance
  • Internal Transfer Opportunity
  • Corporate Credit Card Scheme
  • Airport Staff Canteen
  • Discount Airport Transportation
  • On Job Training 
  • Promising career path for further development

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful. All information regarding unsuccessful applicants will be destroyed within 12 months.