Responsibilities:

• Execute the safety role in comply with HK Occupational Safety and Health Ordinance and guidelines and instructions issued by the Company and Airport Authority
• Ensure compliance with company safety guidelines and requirements
• Manage the safety reporting system 
• Carrying out corporate safety initiatives
• Ensuring all operations meets our safety and security standards
• Conducting safety inspections, incident and accident investigations 
• Arrange and minute monthly Safety Committee Meeting
• Liaise and communicate with Airport Authority and customer airlines on safety matters 
• Work with both internal and external departments to achieve results
• Establish and maintain good working relationships with airlines, Airport Authority or other external parties for all aspects of corporate safety
• Coordinate and organize quality/ safety related events/ promotions
• To comply with all regulations and requirements with regards to health, safety and security set by the Company and relevant authorities while on duty
• Take reasonable care of the health and safety of self and of others
• Assist in ad hoc projects and companywide events as assigned by the management

Requirements: 

• Higher Diploma or Associate Degree in Quality Management/ Business Administration or related discipline
• Minimum 4 years of related experience and preferably with 3 years airport / workplace safety experience
• Registered Safety Officer is highly preferred
• Good knowledge of all aspects related to IATA, ICAO, airport operation and airport safety
• Strong problem solving and analytical skills 
• Self-motivated and work independently
• Effective communication, negotiation and inter-personal skills
• Fluent in written and spoken English, Cantonese and Mandarin
• Intermediate level of Microsoft Office (Word, Excel, PowerPoint, Outlook, Access)
• Multi-tasking in high pressure and time critical environment
• Driving license is an advantage
• Willing to work outdoor

Benefits:

• 17 Public Holidays
• Discount/ Free Flight Tickets (Employee & Dependent)
• Quarter Incentive
• Annual Discretionary Bonus
• Medical & Dental Insurance (Employee & Dependent)
• Full paid Paternity/Maternity Leave
• Marriage Leave
• Birthday Coupon
• New Born Baby Coupon

Applications:
We offer attractive remuneration package to the right candidate. Interested personnel please send your cover letter and resume with present & expected salary and available date by Clicking "Apply Now".Personal data collected will be used for recruitment purpose only

Job Purpose

• To manage all aspects of passenger services department training and development to ensure the higher standards in each area within a tight budget

Responsibilities

• To work closely with Training & Development Manager to manage all training & development aspects of passenger services department
• To devise, manage and deliver all training programs to ensure that SATS HK is a market leader in people development
• To develop a robust training programme and assess all new staff following induction courses.
• Devise all PSD training courses and produce each in booklet format
• Deliver customer services training programme
• Attend as required, external / internal courses for development purposes
• Organize on the job training programme for new staff (mentor-shadow training programme )
• Continuously assess new and existing staff members for appraisal purposes
• Assist with appraisals for PSD staff
• Develop ad-hoc training as and when required
• Develop and deliver training for newly promoted staff
• Assess staff suitability for promotion
• Keep abreast with industry changes and challenges and deliver appropriate training
• Coach and develop all levels of PSD staff
• Maintain current training record
• To comply with all regulations and requirements with regards to health, safety and security set by the Company and relevant authorities while on duty.
• Take reasonable care of the health and safety of self and of others.
• Carry out any other duties as required and directed by the Company.

Requirements

• At least 6 years’ experience in passenger handling
• Knowledge of PC and airline DCS is preferred
• High understanding of passenger / ramp environment, procedures and processes
• Good time management and ability to priorities multiple tasks
• Initiative, customer-focused, independent and able to work under pressure
• Good teamwork, interpersonal and customer-relations skills
• Act and respond to critical/emergency situations
• Strong anticipation and planning ability

Benefits

• 5-day work week
• Public holidays
• Medical insurance and dental benefits
• Staff travel privilege
• Exciting working environment within Hong Kong International Airport

Responsibilities

• To develop, manage and deliver all training programs to ensure that SATS HK is a market leader in people development
• To develop a robust training programme and assess all new staff following induction courses
• Develop Ramp Services Department’s related training materials
• Deliver Ramp Training Programme both in-class and practical
• Attend as required, external / internal courses for development purposes
• Organize on the job training programme for new staff (mentor-shadow training programme)
• Continuously assess new and existing staff members for appraisal purposes
• Assist with appraisals for RAMP staff
• Develop ad-hoc training as and when required
• Develop and deliver training for newly promoted staff
• Keep abreast with industry changes and challenges and update training materials accordingly
• Coach and develop all levels of RAMP staff
• Maintain the currency of staff training records
• To comply with all regulations and requirements with regards to health, safety and security set by the Company and relevant authorities while on duty.
• Take reasonable care of the health and safety of self and of others.
• Carry out any other duties as required and directed by the Company. 

Requirements

• Minimum 3 years of job-related experience required or 2 years’ work experience in SATS - Ramp Services Department
• Knowledge of PC and airline DCS is preferred
• High understanding of ramp environment, procedures and processes
• Good time management and ability to priorities multiple tasks
• Initiative, independent and able to work under pressure
• Good teamwork, interpersonal and customer-relations skills
• Act and respond to critical/emergency situations
• Strong anticipation and planning      

Benefits

• 5-day work week
• Public holidays
• Medical insurance and dental benefits
• Staff travel privilege
• Exciting working environment within Hong Kong International Airport