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DSE or above

Administrative Officer (Ramp Services)

Responsibilities:
  • Responsible for the administration of the Ramp Services Department on the day-to-day basis
  • Provide general office and administrative duties in the department
  • Provide daily / monthly operation reports & communicate within departments
  • Assist in handling stationary and office supplies
Requirements:
  • Form 5 or above
  • Minimum 1 year relevant experience. Experience gained in aviation or accounting will be an advantage
  • Proficiency in MS Words, Excel, PowerPoint and Chinese word processing
  • Good command of written and spoken English, Chinese and Mandarin
  • Be responsible, self-motivated, proactive, customer-orientated and good organization skills
  • Able to work under pressure and meet deadline
Benefits:
  • 5-day work week
  • Public holidays
  • Medical insurance and dental benefits
  • Free flight tickets
  • Discount /Free flight tickets
  • Exciting working environment within Hong Kong International Airport

Flight Operations Officer

Roles

 

  • Responsible for flight operations on a day-to-day basis at Hong Kong International Airport

 

 

Accountabilities

 

  • Assist Flight Operations Supervisor to perform Load Control & Ramp-Coordinators duties and prepare necessary flight dispatch documentation
  • To comply with all regulations and requirements with regards to health, safety and security set by the Company and relevant authorities while on duty
  • Take reasonable care of the health and safety of self and of others
  • Carry out any other duties as required and directed by the Company

 

 

Capabilities and Experience

 

  • F.5/HKDSE or above
  • Strong numerical ability
  • Independent as well as a good team player
  • Customer focus and willing to go the extra mile
  • Detail-minded is essential
  • Good spoken & written English, Cantonese and Mandarin
  • Shift duties required
  • Candidates with no experience are welcomed

 

We offer attractive package to the right candidates, Free/ discounted flights Tickets, Medical insurance for Employee and dependent, Marriage Leave, Discretionary Bonus and Career growth opportunities.

 

Senior Ramp Services Officer (Control)

Role

  • Responsible for the operations of the Ramp Services Department on a day-to-day basis

 

Responsibilities

  • Supervise and allocate Ramp Services Agents to load and unload baggage, cargo and mail to and from aircrafts according to loading instructions
  • Ensure staff and ground services equipment are ready prior to flight arrivals and departures
  • Ensure staff performs their duties in accordance with safety regulations, airlines and company’s procedures
  • Disseminate new information and procedures to the staff
  • Respond and answer customer airlines' enquires during real-time operations
  • Comply with all regulations and requirements with regards to health, safety and security set by the company and relevant authorities while being on-duty
  • Take reasonable care of the health and safety of self and of others
  • Carry out any other duties as required and directed by the company

 

Requirements

 

  • Valid driving licence class 1 & 2 are a must
  • 1 to 3 years of airport ramp-work experience
  • HKCEE / HKDSE or above
  • Team player with good leadership skills & ability to work on own initiative
  • Interest to develop own career in aviation operations
  • Proficiency in both English and Chinese is an advantage

Baggage Handling Services Supervisor

Job Purpose
  • To work closely with Baggage Handling Services Manager to manage all manpower planning and daily operations in Baggage Handling Services Team.
Responsibilities
  • Monitor and update daily manpower for arrival and departure flights
  • Monitor baggage performance and assign manpower
  • Prepare roster and allocate manpower based on latest flight schedule provided by airlines in regular interval
  • Monitor and ensure compliance on special baggage handling requirements to various customer airlines
  • Ensure adequate staffing levels in all areas relating to daily flight schedule and make adjustment during irregular operations
  • Prepare task assignment for manual workers
  • Supervise and maintain staff discipline and morale
  • Prepare flight handling reports including arrival presentation report
  • Liaise with carriers/ Ramp handling operators to expedite bag transfer
  • Participate bi-monthly baggage handling committee meeting on reviewing the baggage handling performance, airline and Airport Authority policy, procedures and requirement
  • Liaise with all operational units and make decision in accordance with the real time situation
  • Follow up with parties concerned for reasons and preventive actions for delayed departure due to flight handling irregularities
  • Ability to lead and direct subordinates to develop new skills or knowledge which could enhance their performance
  • Back up Basement Baggage Handling Services Manager with prepare daily report and other necessary data report for analysis
  • Assist Baggage Handling Services Managers to operate within the approved budgeted
  • To comply with all regulations and requirements with regards to health, safety and security set by the Company and relevant authorities while on duty
  • Take reasonable care of the health and safety of self and of others
  • Carry out any other duties as required and directed by the Company
Requirements
  • Minimum 5 years’ experience at Basement baggage handling or in Ramp handling
  • Keen analytical and problem solving skills
  • Ability to perform under pressure
  • Effective communications skills
  • Intermediate level of Microsoft Office (Word, Excel, PowerPoint, Outlook, Access), and IT skills
  • A valid driving license class 2 is must
  • Good leadership skills & ability to work on own initiative
  • Good knowledge of all aspects related to Ramp
  • Strong planning, analytical and decision making skills
  • Ability to multi-task, lead and manage in high pressure and time critical environment
  • High integrity and result-oriented

Service Control Supervisor

Job Purpose

  • The Services Control Supervisor is responsible to Airport Duty Manager for overseeing and managing real time flight activities at Integrated Airport Centre (IAC) including flight disruption handling.
  • Act as role of main coordinator at IAC and ensure all flight related messages to be disseminated to parties concerned in timely manner.
  • Establishment and dissemination of relevant reports on a daily, monthly and ad-hoc basis.

Responsibility

  • Overseeing and managing the company’s flight movement while on shift.
  • Coordinating the day of staffing for the IAC.
  • Liaising with airline personnel and company departments for routine flight operations.
  • Manage and monitor daily resources, overtime and flight On-Time-Performance
  • Updating and monitoring ACDM system and provide updated live flight information to departments for their resource deployment.
  • Prepare and verify Flight Rescheduling Control System (FRCS) in accordance with airlines schedule provided to ensure accuracy of airport FIDS.
  • Managing the recovery of flight schedules during Irregular Operation (IROP) situations by engaging FCRS system and release latest slot status to individual airline and all functional departments.
  • Ensure that administrative and control policies and procedures are updated and disseminated in timely manner.
  • Serve as main coordinator of Corporate Emergency Response Plan while on duty. Initiating the Emergency Response Plan when required.
  • Act as decision maker on behalf the airlines (if applicable)
  • General administration works, order stationary, stock control, update airline’s manuals, update leave plan
  • Update airline database/system when required
  • To comply with all regulations and requirements with regards to health, safety and security set by the Company and relevant authorities while on duty
  • Take reasonable care of the health and safety of self and of others
  • Carry out any other duties as required and directed by the Company

Requirements

  • Minimum 2 years of job-related experience required
  • A valid driving license class 2 is preferred
  • Background of flight operations or station control experience will be an advantage
  • Good leadership skills & ability to work on own initiative
  • Team worker and shift duties required
  • Good English and Chinese will be an advantage
  • Strong numerical ability
  • Detail-minded is essential
  • Ability to work independently