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CSEP Awards by AAHK

Wednesday, 18 July 2018

CSEP Awards by AAHK
“Customer Service Excellence Programme” award ceremony was held on 18 July 2018 at Hong Kong International Airport in recognition of over 1000 outstanding frontline staff among 73000 airport staff members who demonstrated outstanding customer services during the year 2017/18. About 100 staff members of SATS (HK) received different awards for their quality customer services.
Our staff members, Head of Passengers Services Bryan Foo, two Senior Customer Services Managers Iris Lee and Tommy Cheng, Customer Services Manager Anita Yim, Executive Carrie Law and colleagues Dickson Ma and Albee Chan were presented the “Outstanding Customer Service” Corporate Excellence Award in recognition of their professional services and exceptional teamwork in handling a Vietnamese young passenger with his passport stolen while he was travelling in Mauritius and proclaimed inadmissible in Hong Kong.

Other staff members also awarded “Individual Excellence Award” and “Corporate Excellence Award” at the ceremony.